How can we help?

  • Set up and system admin

    Posts about getting started and the admin features inside the software
  • Essentials

    Get the basics right. Here are the essentials that you need to know.
  • How to

    Need some help? Here are posts that explain how to do things in the software
  • FAQs

    Your most commonly asked questions are answered in here
  • Troubleshooting

    Something not right? Check out these helpful posts
  • Release notes

    We don't stay still! See what we're launching, fixing and improving

  • About GoUpscale

    Find out more about our content engagement software for financial and professional service organisations

  • Support hours

    9:30am - 7:30pm Singapore time zone, Monday to Friday. Outside of these, we'll be back to you as fast as possible!

  • New features schedule

    Every month or two we release new features, improvements and bug fixes. Check out the 'Release notes' section for more info!

  • YouTube videos

    Visit our YouTube channel for more product overview, how-to and support videos. Follow us on there to stay-tuned!